Hassle free application and acceptance process
Experts in merchant card processing, Chip and Pin Direct can arrange the entire process on your behalf from start to finish.
Merchant account fees can vary depending on the provider and the services offered. Common fees include transaction fees (a percentage or flat rate per transaction), monthly account fees, chargeback fees, and equipment or software fees. It's important to review the fee structure carefully and understand the terms before choosing a merchant account provider.
Yes, in most cases, a merchant account enables you to accept various payment methods. This typically includes major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, many merchant account providers also offer support for alternative payment methods like digital wallets (e.g., Apple Pay, Google Pay), mobile payments, and electronic bank transfers. It's essential to confirm with your chosen provider the specific payment methods they support and any additional setup or integration requirements for each method.
Yes, many merchant accounts support both online and in-person transactions. Online transactions can be processed through an e-commerce website, while in-person transactions can be facilitated using point-of-sale (POS) systems or card readers. It's important to choose a merchant account provider that offers the flexibility and capabilities to meet your specific business needs, whether online, in-person, or both.
What our customers think about our services, our terminals and our overall services.
We have been with chip and pin direct for about 3 months. In that time the service has been amazing. Last weekend we broke a terminal and within about 40 mins we had a replacement terminal up and running. Customer care and service far outshines any other provider we have used.
Clare WhitfieldReview from Facebook
We recently had our card machine installed by Mick from Chip and Pin Direct - Installation was quick and easy, Mick showed me how to use the machine and gave me all the contact details i needed if there were any issues. Due to problems with our broadband, the machine went off temporarily - they came and fixed it.
Robyn GordonReview from Facebook
Absolutely amazing, that’s what this company should be called! The customer service you get you would think they charge millions, but they obviously don’t, it’s pennies compared to the big rip off organisations out there, it’s an honest, personal service. Jason and Helen have done a mega quick turnaround with what I need.
Warren RenshawReview from Facebook
We set up a new business and have been really impressed with the ease of the set up of the card readers and also IT equipment. This is how customer service should be and it feels like a true partnership. Excellent service out of hours as well, just the fact someone calls you back immediately and does the extra mile makes a huge difference.
Lee PorterReview from Facebook
Thank the Lord for the introduction to Chip and Pin Direct. Not only did they sort out a very frustrating card machine problem out for us, they also managed to sort out an ongoing internet problem that had been going on for a year and a half within a couple of hours!! Their customer service is second to none! They have saved my business.
Joanne MeadeReview from Facebook